As a Product & Service Staff Designer, I specialize in crafting outstanding experiences for digital products and services with a strategic focus that aligns innovation and value for both users and the business. My career includes extensive work on Design Systems—not merely as component libraries or technical optimizations but as strategic assets that harmonize designed solutions, ensuring consistency and efficiency across every user interaction.

I bring deep expertise in Design Ops and Research Ops, enabling me to streamline both design workflows and research processes, ensuring that design operations and user insights are seamlessly integrated into product and service development. My skill set includes Human-Computer Interaction, Customer Experience Design, and Customer & User Experience Research, as well as experience as a Lean & Agile coach. I drive collaboration and adaptability within teams, making sure solutions evolve in sync with business and market needs.

Key strengths include:

  • Design System Leadership: Built design systems as strategic frameworks for solution harmonization, beyond component inventories or technical efficiencies.
  • Design & Research Operations: Expert in optimizing design and research processes to integrate smoothly into product and service lifecycles.
  • Strategic Experience Design: Blend of design thinking and problem-solving to create cohesive, high-quality experiences for products and services.
  • Cross-Functional Collaboration: Work closely with Product Managers, Engineering, and design peers to uphold top standards of quality and consistency.

I aim to create solutions that deliver lasting impact, promoting a customer-centric design culture that’s results-driven and aligned with long-term business goals.

Linkedin profile

jjelizondo@gmail.com

@jj_elizondo

SkypeID: jjelizondoskype

Cell phone for calls (Spain): +34 658805659